A Content Strategy for Facebook Timeline – three suggestions

Content strategy for Timeline? Facebook enforces Timeline on all brand pages on March 30 this year. What does that mean for content strategy? Well, here is a first short post on what I believe will be three good take-aways. The post will be further elaborated later today (a few days, actually), stay tuned. Three starting points that changes it all.

  1. Content before conversation – create new conversation starters
  2. Create Content pac's – your posts needs to be stories. Beauty and relevance needed
  3. Curate your legacy – corporate storytelling with a kick-ass interface

So, what do I mean with all this? The post will be updated below. I just need to do some collective thinking first. This is the updated post. The collective thinking is done together with the great people of the Webcoast unconference.

Image from Webcoast Timeline-session

The Matter-hosted Facebook Timeline strategy-session on Webcoast. Seen here is Joakim Nyström, Pernilla Näsfors, Brit Stakston & Anna Hass among others. The session had to move into a bigger room. And spread into the next timeslot. Popular subject with lots to say from the crowd.

A start

So. Where do we start? To understand the mechanics of Timeline I sported my three starting points above. These were elaborated on and completed with some more insights from the skilled pro's on Webcoast. A content strategy for Facebook Timeline requires:

Facebook Timeline. Image of the Brikolör Facebook Timeline.

Facebook Timeline – a good example of a lucky co-incidence. When switching over Brikolör's Facebook page to Timeline things happened that created unintended context. Next to the images of the readymade chair Väteru the video of the making of the chair turns up. Quite nice.


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1. Great content – that starts off conversation

With the wall no longer the primary interface, you need to think harder on what really starts off conversations and creates engagement. For me, and all of you Content Strategists out there, this is essentially a good thing. This means that the content need to be better and more engaging. This means that a content strategy needs to be there.

2. Create content pac's – stories with beauty and relevance

Well, I know that beauty is a hard word. But in essence – do not under estimate the power of images. Nice images gets increasingly important. As an effect of Timeline, at Matter we now use only our Canon 550D instead of iPhone. As default mode at least. Note also the importance of thinking not posts, but stories. When doing so you end up with a slideshow of images with storytelling captions rather than just one image sitting alone. This is what we refer to as content pac's. The golden number of images is four, by the way.

3. Curate your history – kick-ass interface for corporate storytelling

Finding your company story and showing it through milestones and images of artefacts that symbolises that milestone makes up for great content. See for instance New York Times and have a look on their founding milestone. Nice pice of corporate storytelling right there. But curation goes further. With the possibility to highlight posts you can optimise crucial information and push actual great offers and important stuff that is going on.

And there is more

Of course, I'd love it if you were to give us feedback in the comments below or if you want to keep evolving this, let me know. I want to know. +46702281477 or mathias (a) matter . se is where you find me. I plan on coming back soon with a post on Timeline for the B2B-market. Interested, or do you have a case? Let me know!

Some random things to keep in mind. While the conversation with your customers and fans is getting less visual you still have many things to explore in the new Timeline-era. Like,

  • building a Facebook eco-system. Don't stop with you Facebook page. You could connect one or more hidden or open groups to your brand and create a common Content Program for all channels to bring a nice content stream together. This way you can push collaboration, crowd-sourcing and conversation still.
  • consumer-to-business messaging. This makes a direct hot-line to the brand or customer service for all clients. Nice!

Updated again March 18 8:56 pm with corrections of some spelling and changes to some odd wordings.

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